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The HR Shared Services & Outsourcing Summit – the industry’s most trusted event – returns to Chicago May 19-21, 2014!

Over the past decade, shared services has become the most prevalent HR service delivery model among the world’s leading companies. Ubiquitous with world-class performance, the HR shared services concept has evolved beyond simply providing transactional back-office services and has emerged as a key driver of business value.

The premier event for HR Shared Services & Outsourcing leaders across all industries, the 15th HR Shared Services & Outsourcing Summit showcases practical sessions that provide actionable take-aways, unmatched benchmarking opportunities and fresh perspectives relating to HR shared services best practices. Join us in Chicago this May to make new connections, strengthen your existing professional network and exchange proven strategies for success with the industry’s brightest minds. Download the Agenda to see more reasons why you have to attend.

What to Expect in 2014:

  • Whether you’re just beginning your HR shared services journey or you’re working in an established HR shared Services organization, the 15th HR Shared Services & Outsourcing Summit’s dual track design allows for a customizable learning experience based on your immediate business needs.
  • New interactive formats, such as our Speaker Q&A, Show Us Your Employee Portal and Tweet Your Question, ensure that you get real-time answers to your most pressing concerns.
  • Discover new strategies and tools for taking your HR Shared Services model to the next level with hot-button topic areas like Mobile Technology, Global Business Services delivery models, and Advanced Human Capital Analytics.
  • Designed to provide you with an in-depth educational experience that is tailored to meet your needs, the 15th HR Shared Services & Outsourcing Summit will provide you with the rare opportunity to discuss and brainstorm on shared challenges with over 150 of your peers during our structured networking breaks and Knowledge Sharing Sessions.

What others have to say

"The 13th HR Shared Services & Outsourcing Summit was very informative; it had good, detailed content and I liked the tracked format.” Susan Marlow, VP HR Global Operations – NA, Manulife Financial
"Attending the 13th HR Shared Services & Outsourcing Summit has been a very good use of my time & travel dollars” Kelly Furbee, VP HR Shared Operations, HCA
"I took home great insight into where HR is moving in the global business world.” Tanushri Tarafder, SR. Financial Analyst, American Airlines

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Resource Center

  • Provide Excellent Customer Service to Your EmployeesProvide Excellent Customer Service to Your Employees
    Treat your employees the same way you would your customers. This is the key to a successful HR Shared Services Center, according to Mark White, Vice President Human Resources Operations at Thermo Fisher Scientific. Mark says to drive continuous improvement culture two ways: Adopt a customer focus and orientation mindset and place the responsibility of making improvements upon all employees.

BP Global Business Service Center Site Tour

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