Harmonizing the HR Shared Services Lifecycle with Innovative Technologies and an Agile Strategy

IQPC & SSON present the 11th HR Shared Services and Outsourcing Summit in Chicago. Hot off the heels of our most successful summit to date last Fall, we have been inundated with thought-leaders, industry experts and eager HR professionals waiting to register for our acclaimed Spring summit.

Wait no longer! 2012 is set to be BIGGER and BETTER with the introduction of two tracks to the event covering the entire spectrum of HR Shared Services challenges Process Design, IT integration, Standardization, Benchmarks, Metrics, and Harmonization through to Training and Change Management. Each speaker will be diving straight into the specifics of their case studies offering timelines, metrics, results and lessons learned for you to take back to your own office.

Key topics for the 2012 summit:

  • Digging deeper with HR analytics and setting practical benchmarking, metrics, KPI’s and six sigma to use today
  • Globalization: Standardizing processes when you support very different operational units across different countries!
  • Live Debate! Inhouse vs. Outsourcing
  • Practical think tank from operational leaders perspectives
  • Adding value services and identifying the criteria to add new functionalities
  • Tried & Tested: Training for overcoming recruitment, workforce management and labor arbitrage challenges
  • Identifying and executing continuous improvement initiatives without service interruptions
  • Growth opportunities and expansions “do’s” and “do not’s”
  • Audience feedback on managing organizational, cultural, and governance
  • Integrating manager self-service and error proofing automated technologies

Dual Track Sessions

TRACK A: Planning & Launching a HRSS

For Beginner/Intermediate Shared Services Executives

  • Fast track Shared Service implementation and HR Transformation
  • Create value proposition and business case for complete buy-in
  • Leverage technologies for increased automation and maximum results

TRACK B: Knowledge Management & Expansion

For Advanced Shared Service Executives

  • Six Sigma & Streamlining processes
  • Add value within your SSC
  • Develop a global expansion strategy
  • Learn metrics & analytics for performance management, continuous improvement and strategic results

Resource Center

videos_box225x100 podcasts_box225x100
Articles225x100 White-Papers225x100

What others have to say

Lots of information, good stuff
Director HR Service Center, IKEA NA
Nice material. Great way to challenge general ways of thinking. Left the session considering opportunities
Director HR Shared Services, Yahoo!

2012 Expert Speaker Faculty

  • Houghton-Mifflin-Harcour100x35
    Nick Scobbo
    Vice President HR Shared Services
    Houghton Mifflin Harcourt
  • cocacola_logo100x35
    Karla Younger
    Director, HR Services- North America
    Coca-Cola Refreshments
  • nissan-logo100x35
    Greg Pinson
    Senior Manager HR Shared Services
    Nissan North America
  • Rexel_Holdings_USA_100x35
    Rick Smith
    Vice President HR Shared Services
    Rexel, Inc.

View all 2012 Speakers

Job Title Breakdown

Thought Leaders, Executive Sponsors, Vice Presidents, Directors, and Managers from companies such as Kellogg, Whirlpool, Coca-Cola Enterprises, involved in:

  • HR Shared Services
  • Human Resources
  • HR Service Delivery
  • HR Metrics
  • HR Operations
  • HR Analysis
  • HR Technology
  • HR Transformation
View Job Title Breakdown

Earn HRCI Credits!

hrci