Creating the Foundation for Strategic Human Capital Management through HR Shared Services

IQPC & SSON present the 11th HR Shared Services and Outsourcing Summit in Chicago. Hot off the heels of our most successful summit to date last Fall, we have been inundated with thought-leaders, industry experts and eager HR professionals waiting to register for our acclaimed Spring summit.

Wait no longer! 2012 is set to be BIGGER and BETTER with the introduction of two tracks to the event covering the entire spectrum of HR Shared Services challenges Process Design, IT integration, Standardization, Benchmarks, Metrics, and Harmonization through to Training and Change Management. Each speaker will be diving straight into the specifics of their case studies offering timelines, metrics, results and lessons learned for you to take back to your own office.

Plus, don’t miss our workshops and master class series that have been designed to tackle key challenges from stage 1 Shared Service start ups, progressing to more advanced Stage 3 Shared Services, focusing on continuous improvement and value adds.

Key topics for the 2012 summit:

  • Digging deeper with HR analytics and setting practical benchmarking, metrics, KPI’s and six sigma to use today
  • Globalization: Standardizing processes when you support very different operational units across different countries!
  • Live Debate! Inhouse vs. Outsourcing
  • Practical think tank from operational leaders perspectives
  • Adding value services and identifying the criteria to add new functionalities
  • Tried & Tested: Training for overcoming recruitment, workforce management and labor arbitrage challenges
  • Identifying and executing continuous improvement initiatives without service interruptions
  • Growth opportunities and expansions “do’s” and “do not’s”
  • Audience feedback on managing organizational, cultural, and governance
  • Integrating manager self-service and error proofing automated technologies

What others have to say

Lots of information, good stuff
Director HR Service Center, IKEA NA
Nice material. Great way to challenge general ways of thinking. Left the session considering opportunities
Director HR Shared Services, Yahoo!

2011 Expert Speaker Faculty:

  • bae
    Tom Nesteruk
    Director, U.S. Service Center - HR Shared Services
    BAE Systems
  • Aberdeen_Group-logo-
    Jayson Saba
    Research Analyst, Human Capital Management
    Aberdeen Group
  • navistar
    Georgine Rukavina
    Director, HR Shared Services
    Navistar International
  • logo-volvo
    Mary Rumley
    HR Operations Manager
    Volvo Business Services

View all 2011 Speakers

Job Title Breakdown

Thought Leaders, Executive Sponsors, Vice Presidents, Directors, and Managers from companies such as Kellogg, Whirlpool, Coca-Cola Enterprises, involved in:

  • HR Shared Services
  • Human Resources
  • HR Service Delivery
  • HR Metrics
  • HR Operations
  • HR Analysis
  • HR Technology
  • HR Transformation
View Job Title Breakdown

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