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The Industry’s Most Trusted HR Event

In modernizing HR Service Delivery for the digital workforce, there has been a visible shift away from emphasizing productivity and efficiency towards a focus on optimizing the employee experience.
This fall HR practitioners will convene in Orlando to discuss the challenges and potential solutions for:

  • Improving accessibility: HR organizations struggle to provide the level of on-demand, instantaneous fulfillment that employees have come to expect in a digital age. Self-service portals built on responsive and instinctive UI, and populated with searchable knowledge base, go a long way towards providing complete and consistent employee experience from any device.
  • Closing the gap between traditional HR interfaces and employees’ desire for “consumer grade” customer experiences at work: high touch, personalized service is now the norm in the age of Amazon and Netflix, but replicating that kind of service within HR represents numerous technological challenges as well as bandwidth demands that many organizations simply cannot accommodate. We’ll pay particular attention to strategies for increasing capacity without blowing your budget.
  • Employee feedback, insights, and metrics: HR is uniquely positioned to make a big impact on employee engagement at all levels and create an environment where people are motivated to do their best work, feel fulfilled in their job, and proudly represent the brand—all while supporting the company’s success.

What did our attendees have to say about our event?

“The small group size allows for an intimate experience where you can interact and gain valuable insights from nearly everyone.” — HR Director, Booz Allen Hamilton

“This was a great opportunity to network and find out what other organizations are doing within the HR Shared Services arena.” — Director, HRIS and Compensation, Penn National Gaming

Last Year's Summit








Days of Networking, Workshops & Case Studies, Sit

2018 HR Master Minds

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Benefits of Attending

Gain exposure to solution providers who are at the forefront of change and innovation

Find out how mature, leading-edge HR SSOs continuously improve and grow their service capabilities

Discover the best and newest ways to build a new HR shared services model

Make authentic and lasting connections with a broad spectrum of HRSSO peers in terms of industry, scope and functional expertise

In order to provide you with a truly personalized learning experience and enhanced benchmarking opportunities, we’re excited to introduce our enhanced Attendee Survey!