Connect and Collaborate with a Vibrant Community of Innovative, Forward-Thinking HR Shared Services Leaders at the 22nd HR Shared Services & Outsourcing Summit taking place this October in Orlando.

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The HRSSO Summit Series is where HR executives gather to share strategic insights on developing next generation, customer-centric HR processes and policies to engage and empower all employees to be the highest performers. SSON brings you more than just programming excellence; we bring together resources and peer-to-peer benchmarking that will help you to

"Find Your Tribe at Every Point of the Journey"

This past May, over 175 executives from diverse backgrounds and organizational maturities gathered in Chicago to share how they're tackling the increased consumerization of HR, the impact of mobile applications on the employee experience, and to explore the role of robotics in advanced automation. For more details on the October program we encourage you to download our agenda.

New This Fall!

HR Shared Services Latin America Focus Day:

Whether you’re a LATAM based HR leading looking to adopt the HR shared services model for the first time or global HR SSO leader looking to expand HR service delivery into the region, you won’t want to miss out on our HR Shared Services in Latin America Focus Day (Monday, May 15)

3 Learning Tracks:

In addition to providing you with more of the high-impact case study presentations we’re known for, this year we’ll also be expanding from 2 to 3 tracks. Designed to provide you with a more holistic learning experience, this 3rd track will highlight “big-picture” topic areas such as strategic planning, working with the C-Suite and leadership development (Wednesday, May 17-Thursday, May 18)

Interactive Discussion Groups:

Benchmark against peers with similar maturities and explore practical solutions through facilitated, small group discussions.

Transformational Think Tank:

Closed-door sessions for end-users only, our Transformation Think Tanks are designed to develop you personally as well as professionally. Don’t miss out on this rare opportunity to gain personalized advice on how to more effectively drive innovation, spearhead change and lead your HR SSO team from subject matter experts.

Back by Popular Demand!


4 Workshops that will provide you with the tools and knowledge necessary to go from zero to shared services on time and under budget


8 hours of both structured and unstructured networking opportunities, providing you ample time to conect with HRSSO peers along your maturity path, and to demo the latest HR tools in our Expo Hall


20 hours of in-depth content from HR SSO leaders just like you who have already leveraged the shared services model to deliver fast, measurable business results








Days of Networking, Workshops & Case Studies, Sit

Featured Speakers

Kym Burke

Director, HR Shared Services

Tom Nesteruk

Executive Director, HR Shared Services & Resource Center Site Manager
BAE Systems

Julie Fernandez


Michael Jones

HR Service Center Director

Courtney Jackson

ScottMadden, Inc.

Adithya Mathai

ScottMadden, Inc.

Patricia Ferris


Karen Hilton


Alison Napier

Senior Manager, HR Optimization
Schneider Electric

Andrew Winnemore

HR Sr Director, HR Services & Transformation
Microsoft, Inc.

Carolyn Lekan

Senior Director, Global HR Shared Services
The Sherwin-Williams Company

Daniel Cruceana

Head of Shared Services

Darby James

Shared Services Center Leader
Oceaneering International, Inc.

David Lenahan

Director of HR Technology & Operations
Campbell's Soup Co.

Justin Maffia

Senior Manager of HR Operations

Kim Gladbach

Director of HR Shared Services
Zurich North America

Mark Hickenbottom

Director of HR Shared Services
CSL Behring

Mary Schnackenberg

Director, Human Resources Employee Services
Novo Nordisk Inc.

Michael Bause

Vice President of Global HR Systems & Services–HR Operations

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Benefits of Attending

Interactive Sessions

Gain exposure to solution providers who are at the forefront of change and innovation

Real Situation Analysis

Find out how mature, leading-edge HR SSOs continuously improve and grow their service capabilities

ISO Technical Committee

Discover the best and newest ways to build a new HR shared services model

Reduce Costs and Improve Quality

Make authentic and lasting connections with a broad spectrum of HRSSO peers in terms of industry, scope and functional expertise

Networking Opportunities

In order to provide you with a truly personalized learning experience and enhanced benchmarking opportunities, we’re excited to introduce our enhanced Attendee Survey!

Exceeding Expectations...

Sponsors & Exhibitors
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