Main Conference Day One: May 22, 2018
8:45 am - 9:00 am Chairman's Welcome
9:00 am - 9:45 am How the World Bank's Culture Changed When They Moved from Rules-based to Principle-based HR ProcessesSanjeev Sahgal - Director of HR Shared Services The World Bank
9:45 am - 10:30 am How Best to Service Those Who Serve? Why Cisco Chose to Focus on an Effortless Employee ExperienceJami Stewart - Senior Director, HR Services Cisco Systems
10:30 am - 11:30 am Technology Demo Drive & Morning Coffee
11:30 am - 12:15 pm CASE STUDY: Scaling Shared Services through Effective Vendor Partnerships—the Rolls-Royce StoryAndrew Parsons - Head of HR Operations & Shared Services–Americas Rolls-Royce
Tracy Welker - HR Vendor Manager Rolls-Royce
12:15 pm - 1:00 pm From Design to Post-Implementation Stabilization: the HR Shared Services Do's and Don'tsBenjamin Foster - Regional VP, HCA Human Resources Group HCA Healthcare
Benjamin FosterRegional VP, HCA Human Resources Group
1:00 pm - 2:00 pm Networking Luncheon
Interactive Discussion Groups
IDG #12:00 pm - 2:45 pm IDG #1: Digitizing the Employee Experience Katherine Ladd - Co-Founder, ConnectMe Deloitte Consulting, LLC
IDG #22:00 pm - 2:45 pm IDG #2: Alignment, Accountability, and Engagement: Where do HR Business Partners Fit?
IDG #32:00 pm - 2:45 pm IDG #3: Taking the Robot Out of the Person
IDG #42:00 pm - 2:45 pm IDG #4: Fast Track Your HRSSO--Strategies to Get Up and Running in 6 Months or Less Ryan McCracken - Director of HR Services Express Scripts
IDG #52:00 pm - 2:45 pm IDG #5: Automating HR Administration & Transactional Processes Albert Rees - Head of Business Consulting, North America EPAM
HR Technology Track2:45 pm - 3:45 pm MASTERCLASS: Data Management Patricia Maksimovich - HR N.A. Service Center Lead Monsanto Co.
Carol Matyi - Business Services Support Manager Monsanto Co.
3:45 pm - 4:15 pm Afternoon Refreshments
HR Technology Track4:15 pm - 5:00 pm Don’t Get Stuck in a Rut: How to Sustain Momentum and Keep the Wins Coming in the Face of Decision-Making Stasis Angela Pacheco - Executive Director, HR Service Delivery Bridgestone Americas, Inc.
HR Processes & Delivery Track4:15 pm - 5:00 pm CASE STUDY: Optimizing Your HRSS—Leveraging Process Improvement to Drive Results and Staff Engagement Nick Malcolm - Director of HR Operations UnityPoint
5:00 pm - 5:45 pm Super-Charge Your HR Business PartnersJason Paradowski - HR Service and Talent Acquisition Director, North America Robert Bosch LLC
Nicole Laing - Team Lead, HR Services–Front Office Operations Robert Bosch, LLC