May 15 - 17, 2019
Chicago, IL

Main Conference Day One: October 24, 2018

8:00 am - 8:45 am Registration & Morning Coffee

8:45 am - 9:00 am Chairman's Welcome

9:00 am - 9:45 am Deploying Agile HR: Preparing for the Next Generation of HRSS

Sanjeev Sahgal - Director of HR Shared Services, The World Bank
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Sanjeev Sahgal

Director of HR Shared Services
The World Bank

9:45 am - 10:30 am Moving to a Self-Service Model: the Benefits of a Cloud-Based HRSS Platform

10:30 am - 11:30 am Demo Drive & Morning Networking Break

11:30 am - 12:15 pm Where does HRSS fit within the wider SS structure? Working through the kinks in integration

Katie Waldo - Manager, People Cener, H&R Block
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Katie Waldo

Manager, People Cener
H&R Block

12:15 pm - 1:00 pm Case Study

1:00 pm - 2:00 pm Lunch & Networking Break

The next generation of digitized HRSS platforms

2:00 pm - 2:40 pm Preparing for RPA Deployment: Lessons from Black Hills Energy Corporation
Kris Pontious - Manager - HR Shared Services, Black Hills Energy
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Kris Pontious

Manager - HR Shared Services
Black Hills Energy

The next generation of digitized HRSS platforms

2:40 pm - 3:20 pm Your Change Management Checklist for an Era of Digitization

Keeping the “human” in human resources: the employee-first approach

2:00 pm - 2:40 pm Tackling Turnover: Building Employee Growth and Development Into your HRSS Call Center
Jami Stewart - Senior Director, HR Services, Cisco Systems
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Jami Stewart

Senior Director, HR Services
Cisco Systems

Keeping the “human” in human resources: the employee-first approach

2:40 pm - 3:20 pm Building Employee Experience into your HRSS from the Get-Go
Earl Barron - Director, HR Information Systems, Autodesk
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Earl Barron

Director, HR Information Systems
Autodesk

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Nick Malcolm

Director of HR Operations
UnityPoint

Theresa Andereck

Managing Director
Sonova