May 15 - 17, 2019
Palmer House- Hilton Hotel

Main Conference Day Two: May 17, 2019

8:15 am - 8:45 am Registration & Morning Coffee

8:45 am - 9:00 am Chairman’s Day One Recap & Remarks

9:00 am - 9:30 am Keeping the Momentum: Culturally-Focused Change Management during the M&A Process

Theresa Andereck - Managing Director, Sonova

Theresa Andereck

Managing Director
Sonova

9:30 am - 10:15 am Digging Through the Data: It’s Interesting, But So What? Finding and Actioning Impactful Metrics in your Data Report

Brian Maloney - Director, HR Operations; Global Shared Services Excellence Lead, United Technologies Corporation
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Brian Maloney

Director, HR Operations; Global Shared Services Excellence Lead
United Technologies Corporation

10:15 am - 10:45 am Networking Coffee Break

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Larrissa Johnson

HR Senior Manager of Solution Management
Microsoft

Interactive Discussion Groups

11:30 am - 1:00 pm Employee Experience

11:30 am - 1:00 pm HR Analytics

11:30 am - 1:00 pm RPA

11:30 am - 1:00 pm Agile Thinking

11:30 am - 1:00 pm Change Management

1:00 pm - 2:00 pm Networking Lunch

2:00 pm - 2:45 pm The Strategic Impact of Innovation and Technology on HR Shared Service Models

2:45 pm - 3:30 pm Worth Investing In: Creating a Value Proposition for HRSS to Bring to Your Board

Klaas Venborg - Executive Director-Global People Shared Services, LEO Pharma A/S
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Klaas Venborg

Executive Director-Global People Shared Services
LEO Pharma A/S

3:30 pm - 4:15 pm HR Shared Services: a Public Sector Perspective

2:45 pm - 3:30 pm Optimal Governance and Decision Making Structures for HRSSO Platforms

Benjamin Foster - Regional Vice President, HCA Human Resources Group
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Benjamin Foster

Regional Vice President
HCA Human Resources Group

8:00 am - 8:30 am Your Scalability Checklist: the Things you Haven’t Considered When Planning for Growth

Mark Hickenbottom - Sr Director of Global Payroll and HR Service Centers, CSL Behring
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Mark Hickenbottom

Sr Director of Global Payroll and HR Service Centers
CSL Behring

4:15 pm - 4:30 pm Closing Remarks from Chair

4:30 pm - 4:30 pm Close of Conference