Live Chat Software
October 23 - 26, 2018
Orlando, FL

Main Conference Day Two: May 23, 2018

8:00 am - 8:45 am Top Performing HR Shared Services Organizations--What Sets Them Apart?

Karen Hilton - Partner ScottMadden


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Karen Hilton

Partner
ScottMadden

8:45 am - 9:00 am Chairman’s Day One Recap & Remarks

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Patricia Maksimovich

HR N.A. Service Center Lead
Monsanto Co.

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Joseph Santamorena

Head of Sales
UiPath

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Sanjeev Sahgal

Director of HR Shared Services
The World Bank

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Ryan McCracken

Director of HR Services
Express Scripts

10:30 am - 11:00 am Morning Coffee Break

11:00 am - 11:45 am #HRServiceExcellence: Secrets of the Sauce

Mitch Sparber - Head of HR Services, North America Zurich North America
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Mitch Sparber

Head of HR Services, North America
Zurich North America

11:45 am - 12:30 pm “Lift and Shift” vs “Fix and Shift”: Deciphering Which Is More Appropriate in a Large Scale HR Transformation

Amber Stephenson - Sr Manager, HR Shared Services Varian Medical Systems
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Amber Stephenson

Sr Manager, HR Shared Services
Varian Medical Systems

Interactive Discussion Groups

12:30 pm - 1:15 pm IDG # 1: Digitizing the Employee Experience

Katherine Ladd - Co-Founder, ConnectMe Deloitte Consulting, LLC
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Katherine Ladd

Co-Founder, ConnectMe
Deloitte Consulting, LLC

12:30 pm - 1:15 pm IDG #2: Alignment, Accountability, and Engagement—Where do HR Business Partners Fit?

12:30 pm - 1:15 pm IDG #3: Taking the Robot Out of the Person

12:30 pm - 1:15 pm IDG #4: Fast Track Your HRSSO—Strategies to Get Up & Running in 6 Months or Less

Ryan McCracken - Director of HR Services Express Scripts
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Ryan McCracken

Director of HR Services
Express Scripts

12:30 pm - 1:15 pm IDG #5: Automating HR Administrative & Transactional Processes

Albert Rees - Head of Business Consulting, North America EPAM

Albert Rees

Head of Business Consulting, North America
EPAM

1:15 pm - 2:15 pm Networking Luncheon

2:15 pm - 3:00 pm Reframing HR Processes Around a Seamless Employee Experiences Now, Next, and into the Future

Chaitanya Jayanti - MyHR Manager Northwestern Memorial Healthcare
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Chaitanya Jayanti

MyHR Manager
Northwestern Memorial Healthcare

3:00 pm - 3:45 pm Recruiting Shared Services—Learnings from Microsoft’s Journey of Transformation & Candidate Experience

Janna Tanner - HR Director, HR Services Microsoft Corp.
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Janna Tanner

HR Director, HR Services
Microsoft Corp.