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May 15 - 17, 2019
Chicago, IL

Main Conference Day Two: October 25, 2018

8:30 am - 9:00 am Registration & Morning Coffee

9:00 am - 9:15 am Chairman’s Day One Recap & Remarks



9:15 am - 10:00 am CASE STUDY: Nielsen's Data

Jay Upton - SVP, Technology, Nielsen
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Jay Upton

SVP, Technology
Nielsen

10:00 am - 10:45 am Walking the Tight Rope: The Art of the Balance at Kellogg’s

Lyn Frantz - GPO, Hire to Retire, Kellogg's
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Lyn Frantz

GPO, Hire to Retire
Kellogg's

10:45 am - 11:15 am Morning Coffee Break

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Tracy O'Meara

Head of People Services
Facebook

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Andrew Harrison

Head of Benefits Operation
Facebook

Interactive Discussion Groups

12:00 pm - 12:45 pm Proving Value to Internal and External Stakeholders Alike

Joseph Doole - Vice President, Human Capital–GBS, UPS
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Joseph Doole

Vice President, Human Capital–GBS
UPS

12:00 pm - 12:45 pm SLAs: Evaluating the Good, the Bad, and the Ugly

Kelvin Lovely - Senior HR Advisory Solution Consultant, ServiceNow
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Kelvin Lovely

Senior HR Advisory Solution Consultant
ServiceNow

12:00 pm - 12:45 pm Reducing Risk and Improving Scalability in a Tight Labor Market

Brian Allen - Chief Revenue Officer, MyOutDesk, LLC.
Chris Jackson MBA - Vice President, Innovations, MyOutDesk, LLC.


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Brian Allen

Chief Revenue Officer
MyOutDesk, LLC.

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Chris Jackson MBA

Vice President, Innovations
MyOutDesk, LLC.



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Josh Adams

Senior Manager, Sales Engineering-Connect Me
Deloitte

Brian Conley

ISV & OEM Chanel Sales
Salesforce

12:00 pm - 12:45 pm Cracking the Case Management Ceiling: Where Should You Focus?

Joseph Calcaterra - Director, HR Services, Panasonic USA
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Joseph Calcaterra

Director, HR Services
Panasonic USA

12:45 pm - 1:45 pm Networking Luncheon

1:45 pm - 2:45 pm RPA Successes Pave the Way for Best Practices: An Operational Perspective on “Lessons Learned” from Citi’s Journey

Donna Satchell - HRSS Smart Automation Program Manager, Citigroup
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Donna Satchell

HRSS Smart Automation Program Manager
Citigroup

2:45 pm - 3:30 pm Closing Town Hall

3:30 pm - 3:30 pm Main Conference Adjourns—See you next May!