Live Chat Software
May 15 - 17, 2019
Chicago, IL

Pre-Conference Workshops: October 23, 2018

9:30 am - 10:45 am Workshops Registration

10:45 am - 12:30 pm WORKSHOP A: Getting From Good to Great — A Framework for Assessing and Improving Your SSO Effectiveness

Patricia Ferris - Partner, ScottMadden
Courtney Jackson - Partner, ScottMadden, Inc.


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Patricia Ferris

Partner
ScottMadden

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Courtney Jackson

Partner
ScottMadden, Inc.

2:30 pm - 2:45 pm Working Lunch

1:00 pm - 2:45 pm WORKSHOP B: Workforce of the Future—How to Lead HR into the Digital Revolution

Julie Fernandez - Partner, ISG


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Julie Fernandez

Partner
ISG

3:00 pm - 4:45 pm WORKSHOP C: From Simple to Advanced Organizational Structures for HR Service Centers: Single Country, Multi Country, Small Scale, and Large Scale

Luis Ortiz de Montellano - VP, Global HR Services Operations, Scotiabank
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Luis Ortiz de Montellano

VP, Global HR Services Operations
Scotiabank