2019 HR Shared Services & Outsourcing Summit speaker Sanjeev Sahgal, Director of HR Shared Services at The World Bank, explains how his organization used agile to optimize processes, boost customer satisfaction and increase adaptability to change. Download this piece to find out:
What "Agile" means and how it can be applied to HR shared services
Why now is the time for HR leaders to embrace Agile
Best practices for building an Agile culture
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