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The HR Paradox

The HR Paradox

Over the last 15 years, HR Shared Services has evolved from just offering cost effective solutions to a value added process in the overall HR function. Typical to any industry and sector, the asks have been ever changing and now reach an inflection point where the demands are fighting for a share of existence and impact on decision making. Though there are many challenges to be solved with a limited set of resources, the below situations continue to pose a paradox for all who are managing this space. In this article, find out how leading-edge HR SSOs are addressing the following paradoxes to ensure their HR shared services models accomplishes more with less: -Transactional Versus Tactical -Industrialized Versus Customized -Predictable Versus Need Based -Globalized Versus Localized -Cost effective Versus Customer-Centric
Beyond Transactional: Judgement-Intensive HR Shared Services

Beyond Transactional: Judgement-Intensive HR Shared Services

Most professionals who have worked in the shared services or the outsourcing market will tell you that the most appropriate type of activities to move into a shared service center are those of a transactional nature. This article sheds further light onto transactional HR processes by examining transactional versus judgement intensive and strategic areas.
Sustainable HR in An age of Disruption

Sustainable HR in An age of Disruption

The relentless march of digital technology is transforming the competitive landscape and redefining both the work and workforce. New digital business designs demand new talent strategies, yet it feels as though HR is always behind, always in reactive mode, always fighting the last battle. How can you create sustainable HR in an age of disruption?

Deloitte has put together this use-case examples and research hypotheses that point the way forward for our own digital workplace journey. We trust that you will find our experience enlightening and discover ways to leverage our hard-earned insights into your own vision for a digital workplace-powered future.