As a leader in HR, you understand the critical linkage between the employee experience, your company’s business strategy, and customer service. But, how to forge it effectively? Check out insight from leaders at Deloitte on:
- The significance of the employee experience to business strategy
- Deloitte's employee experience framework
- Key metrics to effectively engaging the workforce
- and more!
This white paper provides insights to organizations operating a shared service center (SSC) or any department that wants to improve business process through automation. The paper is written for the business but with a technology focus. The aim is to educate leaders on how to drive efficiencies through the use of modern technologies (including RPA and BPA), without having to replace legacy software and applications.