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22nd HRSSO Exclusive Onsite Speaker Interview

22nd HRSSO Exclusive Onsite Speaker Interview

Get an inside look at what our speakers from the 22nd HR Shared Services & Outsourcing Network had to say regarding their HR Shared Services.

Insights from

  • LinkedIn
  • HCA Healthcare
  • CSL Behring

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2018 Exclusive Speaker Interview

2018 Exclusive Speaker Interview

Find out how HR Masterminds from Cisco, Zurich NA, Rolls Royce, World Bank and more are using RPA in their HR Shared Services & Outsourcing.

Interview with Citigroup: Design, Build & Evolve the HRSS Model

Interview with Citigroup: Design, Build & Evolve the HRSS Model

From the October 2016 iteration of HRSSO, Tracey Picone, Head of HR Professional Services, Managing Director at Citigroup discusses best practices for an organization to consider when creating a more effective model with an emphasis on effective use of technology, how an organization might determine if they are ready for an HR Professional Services Organization model, what Citigroup is doing now to further improve upon their HR shared services model, and predictions for the next 5-10 years within the industry.

HR Systems Integration with MasterCard

HR Systems Integration with MasterCard

As the Senior Vice President of GBS HR Systems & Operations at MasterCard, Lois Miller, discusses with us how an organization might gather the necessary data to build a persuasive business case and game plan for success before integration, HR processes and programs enabled through technology and mobile solutions at MasterCard, metrics to back up integration strategy, the challenges of integrating multiple, disparate systems into one single platform, and more!

Robotics and HR: Interview with Kevin Poe from NASA

Robotics and HR: Interview with Kevin Poe from NASA

Interview with Kevin Poe from the Information Resource Division of NASA's Shared Services Center
Robotics and HR: Interview with Jordan Elmassian from MasterCard

Robotics and HR: Interview with Jordan Elmassian from MasterCard

Interview with Jordane Elmassian, Senior Business Leader from MasterCard, regarding the company's implementation of RPA, including some of the benefits and hesitations associated.