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Interviews

2018 Exclusive Speaker Interview

2018 Exclusive Speaker Interview

Find out how HR Masterminds from Cisco, Zurich NA, Rolls Royce, World Bank and more are using RPA in their HR Shared Services & Outsourcing.

Symphony at HRSSO

Symphony at HRSSO

Hear from Symphony from the 23rd HR Shared Services, find out how the HRSS series has helped impact their business success. 

Neocase at HRSSO

Neocase at HRSSO

Hear from our sponsors, find out why the HR Shared Services Series is for them!
Interview with Citigroup: Design, Build & Evolve the HRSS Model

Interview with Citigroup: Design, Build & Evolve the HRSS Model

From the October 2016 iteration of HRSSO, Tracey Picone, Head of HR Professional Services, Managing Director at Citigroup discusses best practices for an organization to consider when creating a more effective model with an emphasis on effective use of technology, how an organization might determine if they are ready for an HR Professional Services Organization model, what Citigroup is doing now to further improve upon their HR shared services model, and predictions for the next 5-10 years within the industry.

Rolls-Royce & Cisco Systems: HRSSO's Impact on Company Success

Rolls-Royce & Cisco Systems: HRSSO's Impact on Company Success

In this video, Rolls-Royce and Cisco Systems share their words of wisdom for running a successful HRSSO. They emphasize that it's just as important to provide the right experience as it is to keep costs down. To hear more of their best practices, watch the full interview and learn from: 

  • Andy Parsons, Head of HR Operations & Shared Services– Americas, ROLLS-ROYCE
  • Jami Stewart, Senior Director, HR Services, CISCO SYSTEMS, INC.

Utilizing the Consumerization of HR Technology 2018

Utilizing the Consumerization of HR Technology 2018

Based on the popularity of Part 1: The Consumerization of HR, we decided to update the industry with a Part 2. Part 2 goes in-depth on how to strategically create a digital and seamless employee experience in 2018. MIT research has previously found that the expectation of social and collaborative tools in the workplace are no longer just a millennial request. To keep up with current trends, download this eBook and discover how creating one employer brand will benefit current employees, potential employees, and consumers.

Just a few of the topics within include:

How do I create a seamless experience?

  • The strategic advantages of applying employee-focused HR technology
  • Integrating Employer Branding into HR & Culture Initiatives with Insight from Anheuser-Busch 
  • Interactive Reports on U.S. Shared Services Trends within Talent & Technology in 2018
  • Case Study: Re-imagining What's Possible with HR Service Delivery Innovation at IGT
  • Case Study: Deciphering Whether a "Lift and Shift" vs. "Fix and Shift" Approach is More Appropriate in a Large Scale HR Transformation 
  • And more!
HR Systems Integration with MasterCard

HR Systems Integration with MasterCard

As the Senior Vice President of GBS HR Systems & Operations at MasterCard, Lois Miller, discusses with us how an organization might gather the necessary data to build a persuasive business case and game plan for success before integration, HR processes and programs enabled through technology and mobile solutions at MasterCard, metrics to back up integration strategy, the challenges of integrating multiple, disparate systems into one single platform, and more!

Rolls-Royce & Cisco Systems: Where do they fall on the trade services and charity curve?

Rolls-Royce & Cisco Systems: Where do they fall on the trade services and charity curve?

In this video, Rolls-Royce and Cisco Systems share where they currently are on the trade services and charity curve, as well as their advice for those just starting out. To hear what they both have learned in their very different journeys, watch the full video and hear from:    

  • Andy Parsons, Head of HR Operations & Shared Services– Americas, ROLLS-ROYCE
  • Jami Stewart, Senior Director, HR Services, CISCO SYSTEMS, INC.
Rolls-Royce & Cisco Systems: The Future of Workplaces

Rolls-Royce & Cisco Systems: The Future of Workplaces

In this video, Rolls-Royce and Cisco Systems share their thoughts on where the workplace is heading. Watch our exclusive interview to find out the three drivers of change taking place in HR shared services right now.

Insights provided by:

  • Andy Parsons, Head of HR Operations & Shared Services– Americas, ROLLS-ROYCE
  • Jami Stewart, Senior Director, HR Services, CISCO SYSTEMS, INC.


Robotics and HR: Interview with Kevin Poe from NASA

Robotics and HR: Interview with Kevin Poe from NASA

Interview with Kevin Poe from the Information Resource Division of NASA's Shared Services Center
Robotics and HR: Interview with Jordan Elmassian from MasterCard

Robotics and HR: Interview with Jordan Elmassian from MasterCard

Interview with Jordane Elmassian, Senior Business Leader from MasterCard, regarding the company's implementation of RPA, including some of the benefits and hesitations associated.