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Main Conference Day One

7:45 AM - 8:45 AM Registration

8:45 AM - 9:15 AM Chairperson's Welcome

9:15 AM - 10:00 AM Big Idea Keynote

10:00 AM - 10:45 AM Lead with Technology: Inside a Technology-Driven, Global HR Transformation

10:45 AM - 11:30 AM Innovation Zone and Refreshment Break

11:30 AM - 12:30 PM Technical Learning Labs

12:30 PM - 1:30 PM Networking Lunch

HR Shared Services in Action

1:30 PM - 2:15 PM Step 1: Establish a Compelling Vision for HR Shared Services Success

Ventris Gibson, Director, District of Columbia Department of Human Resources

Ventris Gibson

Director
District of Columbia Department of Human Resources

HR Shared Services in Action

2:20 PM - 3:05 PM Step 2: Implementation & Go Live Checklist

Karen Keenan, Director HR Global Support Services, DST Systems

Karen Keenan

Director HR Global Support Services
DST Systems

HR Shared Services in Action

3:10 PM - 3:55 PM Step 3: Life After Go-Live - Operationalizing a New HR SSO Model

Nakesha Lopez, Director HRSSO, Baylor Scott & White

Nakesha Lopez

Director HRSSO
Baylor Scott & White

Continuous Improvement & Growth

1:30 PM - 2:15 PM New Frontiers Panel: How to Identify and Capitalize on New Areas of Growth

Continuous Improvement & Growth

2:20 PM - 3:05 PM HR SSO Evolution Uncovered: Expand into Non-Traditional and Strategic HR Service

Deb Maher, Practice Leader/VP, Global Employee Relations, DeVry Education Group

Deb Maher

Practice Leader/VP, Global Employee Relations
DeVry Education Group

Continuous Improvement & Growth

3:10 PM - 3:55 PM HR SSO Evolution Uncovered: Expand into Non-Traditional and Strategic HR Service

Adam Robitaille , Head of HR Services Americas, Philips Lighting

Adam Robitaille

Head of HR Services Americas
Philips Lighting

Executive Spotlight

1:30 PM - 2:15 PM HR SSO Innovators Panel: Connecting the Dots Between HR Shared Services and Business Strategy

Executive Spotlight

2:20 PM - 3:05 PM Agility, Evolution and Change: Inside Abbotts Labs Approach to Delivering Long-Term Value to the Business

Archana Rana, HR Director - Global Process Design Leader, MARS

Archana Rana

HR Director - Global Process Design Leader
MARS

Executive Spotlight

3:10 PM - 3:55 PM Mature HR SSO Optimization: How BAE Systems' HR SSO Continuously Evolves to Meet the Rapidly Changing Needs of the Business

Thomas Nesteruk, Director of Human Resources Shared Services, BAE Systems

Thomas Nesteruk

Director of Human Resources Shared Services
BAE Systems

4:00 PM - NaN:NaN AM Networking Break and Dessert

4:30 PM - 5:15 PM Lead with Technology: Inside a Technology-Driven, Global HR Transformation

5:15 PM - 6:00 PM Agility, Evolution and Change: Inside Abbotts Labs Approach to Delivering Long-Term Value to the Business

Patrick Lalor, Divisional VP, Global HR Service Centers & HR IT Solutions, Abbott Labs

Patrick Lalor

Divisional VP, Global HR Service Centers & HR IT Solutions
Abbott Labs

6:00 PM - 7:00 PM Welcome Reception