Main Conference Day One: May 22, 2018

8:45 AM - 9:00 AM Chairman's Welcome

9:00 AM - 9:45 AM How the World Bank's Culture Changed When They Moved from Rules-based to Principle-based HR Processes

Sanjeev Sahgal, Director of HR Shared Services, The World Bank

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Sanjeev Sahgal

Director of HR Shared Services
The World Bank

9:45 AM - 10:30 AM How Best to Service Those Who Serve? Why Cisco Chose to Focus on an Effortless Employee Experience

Jami Stewart, Senior Director, HR Services, Cisco Systems

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Jami Stewart

Senior Director, HR Services
Cisco Systems

10:30 AM - 11:30 AM Technology Demo Drive & Morning Coffee

11:30 AM - 12:15 PM CASE STUDY: Scaling Shared Services through Effective Vendor Partnerships—the Rolls-Royce Story

Andy Parsons, Head of HR Operations & Shared Services–Americas, Rolls-Royce Tracy Welker, HR Vendor Manager, Rolls-Royce

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Andy Parsons

Head of HR Operations & Shared Services–Americas
Rolls-Royce
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Tracy Welker

HR Vendor Manager
Rolls-Royce

12:15 PM - 1:00 PM Resuscitating Your HR Repository: Elevating the User Experience

1:00 PM - 2:00 PM Networking Luncheon


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Patricia Maksimovich

HR N.A. Service Center Lead
Monsanto Co.
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Carol Matyi

Business Services Support Manager
Monsanto Co.

HR Technology Track

3:00 PM - 3:45 PM Don’t Get Stuck in a Rut: How to Sustain Momentum and Keep the Wins Coming in the Face of Decision-Making Stasis

Angela Pacheco, Executive Director, HR Service Delivery, Bridgestone Americas, Inc.

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Angela Pacheco

Executive Director, HR Service Delivery
Bridgestone Americas, Inc.

HR Processes & Delivery Track

2:00 PM - 3:00 PM MASTERCLASS: Governance, Performance Metrics, and Risk Mitigation

HR Processes & Delivery Track

3:00 PM - 3:45 PM CASE STUDY: Optimizing Your HRSS—Leveraging Process Improvement to Drive Results and Staff Engagement

Nick Malcolm, Director of HR Operations, UnityPoint

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Nick Malcolm

Director of HR Operations
UnityPoint

3:45 PM - 4:15 PM Afternoon Refreshments

HR Technology

4:15 PM - 5:00 PM Technology’s Impact on Employee Behavior: Aligning Your Offerings with Consumer Behavior

HR Processes & Delivery Track

4:15 PM - 5:00 PM Super-Charge Your HR Business Partners

Jason Paradowski, HR Service and Talent Acquisition Director, North America, Robert Bosch LLC

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Jason Paradowski

HR Service and Talent Acquisition Director, North America
Robert Bosch LLC

5:00 PM - 5:45 PM “Lift and Shift” vs “Fix and Shift”: Deciphering Which Is More Appropriate in a Large Scale HR Transformation

Amaka Agumadu , Global Head, HR Shared Services , Varian Medical Services

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Amaka Agumadu

Global Head, HR Shared Services
Varian Medical Services