Ryan McCrackenDirector of HR Services
Ryan McCracken leads the HR Service Center and Continuous Improvement teams at Express Scripts, a Fortune 25 company located in St. Louis, MO. The Express Scripts HR Services team supports over 25,000 employees across the United States.
Ryan’s career started as an officer in the US Army before transitioning to Human Resources. Over the past 10 years in HR, Ryan has focused on improving the processes and technology used at different companies to help improve HR quality and delivery. He has led small and large HR Generalist and HR Shared Services teams through change initiatives such as HRIS transitions, vendor changes, and M&A activity ranging from small acquisitions to large corporate mergers and divestitures. He helped design and launch HR Services at Express Scripts and is passionate about exploring ways for technology to improve HR delivery and customer experience.
Education: BSBA, Washington University in St. Louis
MBA, McKendree University
Certifications: SPHR, SHRM-SCP